Light for Health Limited
LOW LEVEL LASER THERAPY (LLLT)

Shipping

If we have the products in stock we will endeavor to ship your order within two days.  If your product is out of stock, we will notify you via email or by post and tell you when you can expect your shipment. For shipments within the UK, books are sent Standard Delivery.  All other products are shipped Special Delivery - Next Day with appropriate insurance. 

If your address is outside the UK, please contact us for shipping rates before placing your order.

Carriage charges for deliveries within the UK:

  

Orders

Costing

Carriage

£0.01 - 20.00 £2
£20.01 - 100.00 £4
£100.01 - 500.00 £6
> £500.00 £10

When we process your order we will send you a notification via email or post confirming that your order has been processed and telling you approximately when you can expect your shipment and telling you of your rights, if you have any problems.  You can also find these rights on this page.

Returns Policy

Except in the case of Podiatric Boots you may cancel your order before we ship or you may return the product within thirty days of receipt and receive a full refund, (for Podiatric Boots, for reasons of hygiene, you have only until we ship or until seven days after your order, whichever is longer, to cancel) but you must pay the shipping costs to return the product and you must insure the product for its full value. In the case of Royal Mail, the only shipping method which will allow you to insure most products for its full value is Special Delivery - Next Day.  You are under a duty to restore those goods to us and, in the meanwhile, to retain possession of the goods and take reasonable care of them.  To allow Light Boots to be resold in case you return them, you should cover your feet with a plastic bag in the first week.

Returned products should be sent to:

Light for Health Ltd

10 Burghley Road

London   NW5 1UE

You can notifty us of cancellation via email, fax or post.  If you fail to return the goods (at your expense) then we may charge you for our costs of recovering the goods.

We will pay you your refund as soon as possible after receiving the returned products in good working order but never later than thirty days of receiving your cancellation order.

All of our products come with guarantees.  You will receive written information about your guarantee, along with details on procedures to be followed if your product is defective during the lifetime of the warranty, with your product.

Privacy Policy

We will retain the information about yourself that you give us or our agents, such as PayPal, but we will not share any information with anyone outside Light for Health Ltd, unless ordered by a court, and will treat all information as confidential.  However, direct employees and contractors of Light for Health Ltd may have access to your information during the normal course of their work.  You can rest assured we will never sell or give away any information about you.

We do not collect, or even see, the financial information given by you to the PayPal Checkout pages.  That information is managed by PayPal and subject to their Privacy Policy.

 

Terms and Conditions

If you have any complaints you can send us your complaint via email to info@lightforhealth.co.uk, you can phone us at +44 (0)20 7428 3368 or you can contact us via post at

Light for Health Ltd

10 Burghley Road

London  NW5 1UE

If your order is out of stock we will not substitute an equivalent product for your order.  If we cannot ship you your goods within thirty days we will contact you and, at your request, either cancel the order with a full refund or send the goods when we receive them.

***Autumn Special***

If you purchase any three qualifying LED products in a single order, either online, or via a phone call to us, you will receive, completely free, a Light Wand, retail value £299.  For the purposes of this offer, qualifying LED products include the U2 Universal, Podiatric Boot, Sports Pad, and Wonder Wand.  The Q1000, Light Wands and Face Masks do not qualify for this offer.  There may be additional, specialised products, not listed on this website, which do qualify.  Contact us by phone to find out about other products.

If you order online, due to limitations with our online shopping software, your free Light Wand will not be listed when you check out.  However, the confirming email sent directly from us (not the payment confirmation sent by PayPal) will confirm that you will receive the Light Wand and will ask you to email us back, specifying whether you want a blue and infrafred, or red and infrared Light Wand.  If we run out of one type, we may not give you a choice.

This offer is good until withdrawn or until the Light Wands are out of stock. We reserve the right to withdraw this offer at any time.  If we run out of Light Wands as your order is being processed we will inform you via email before we ship any of your products and you will have the option to cancel your order for a full refund.


View all products

 

For advice on treatment suitability of any of our products or if you have any questions please contact us.

***Autumn Special***

Buy any three LED products (excluding Face Masks), get a Light Wand FREE!  See the bottom of this page for details.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Delivery Policy and Terms & Conditions Email: Telephone/Fax: +44 (0)20 7428 3368